At Striker Style Store, we’re passionate about football fashion and committed to providing exceptional service to our global community of football enthusiasts. Whether you’re shopping for the latest kits, stylish accessories, or comfortable babywear, we want your experience to be as smooth as a perfect through-ball.

Shipping Information

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to serve our international customers:

  • Standard Shipping (£12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after dispatch
    • Includes tracking and insurance
  • Free Shipping (Orders over £50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after dispatch
    • Basic tracking included

Please note: Delivery times are estimates and may vary depending on your location and customs processing. Some Asian and remote regions may have different delivery options.

Returns & Exchanges

We stand behind our football-inspired fashion and want you to love every item you purchase. If you’re not completely satisfied, we offer a straightforward returns process.

Return Policy Details

  • Return window: 15 days from delivery date
  • Condition: Items must be unused, in original condition with all tags attached and in original packaging
  • Proof of purchase: Order number or receipt required

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Sleepwear & Underwear
  • Headwear (once removed from packaging)
  • Personalized or custom-made items

How to Return an Item

Follow these simple steps to process your return or exchange:

  1. Contact us: Email [email protected] within 15 days of receiving your order with your order number and return details
  2. Get approval: Our team will review your request and send a Return Merchandise Authorization (RMA) number if approved
  3. Package your item: Securely pack the item with all original tags and packaging, including a copy of your order confirmation
  4. Ship your return: Send to our returns center at:
    Striker Style Store Returns
    97 Cornfield Dr
    Lichfield
    GB CH2B 5TI

    We recommend using a trackable shipping service as you’re responsible for return shipping costs.

Refund Process

  • Once received and inspected, we’ll email you about your refund status
  • Approved refunds will be processed to your original payment method within 5-7 business days
  • Shipping costs are non-refundable
  • Refund times may vary by payment provider
  • Sale items are only eligible for exchange or store credit

Exchanges

We’re happy to exchange items for different sizes or colors (subject to availability):

  • Follow the standard return process above
  • Clearly state in your email that you want an exchange and specify the replacement item
  • If the new item costs more, you’ll pay the difference
  • If it costs less, we’ll refund the difference

Damaged or Defective Items

If you receive a damaged item, contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund and cover return shipping costs.

Need Help?

Our friendly customer service team is here to assist with any questions about shipping or returns. Contact us at [email protected] and we’ll respond within 24 hours.

Thank you for shopping with Striker Style Store – where football meets fashion!